Resources

Here is a list of the useful resources we have on CustomerXM.org.

CX Glossary/info/button/#05263B
A list of terms, jargon and buzzwords used in the CX industry.

CX Book Shelf/info/button/#05263B
Full of hand picked, inspirational CX titles and now you can buy titles directly, securely, using your Amazing account!

CX Metrics & KPIs/info/button/#05263B
A Directory of Metrics and KPIs used across the Customer Experience industry.

CX Blog Listing/info/button/#05263B
Blogs are a great place to learn about the industry.  This is our list of the best CX Blogs from across the world.

CX Events Directory/info/button/#05263B
A list of terms, jargon and buzzwords used in the CX industry.

CX Supplier Directory/info/button/#05263B
A handy directory of CX agencies, suppliers and technology suppliers.

CX Qualifications & Learning/info/button/#05263B
Qualifications and learning to help endorse or improve your Customer Experience knowledge.