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Business

The Subtle art of giving a damn (otherwise known as Empathy in times of Crisis)

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Author Profiles

Sarah Lubbe (Author Profile)

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Brand

Customer Experience Matters: Waking up to the new normal

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Author Profiles

Jill Spencer (Author Profile)

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Coaching

CX Professional launches CXaccredited.com

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Customer Experience

Is the NPS era over?

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Guides

How to add your own background images on Microsoft Teams

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Community

Qualtrics launches the XM Professionals Network

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